The Senior Director of Learning and Development (L&D) will report to the EVP of Retention and Culture and oversee the Director of L&D to create, implement and deliver on the current and future learning and development initiatives at DCX. This person will lead our growing L&D team to ensure strategy and curriculum execution is at the highest level and aligned with company goals.
REQUIRED CORE COMPETENCIES
- Managed a team focused on employee growth and development
- Experience developing short and long-term companywide learning and development initiatives
- Successfully executed virtual and live learning programs
- Enthusiastic about learning, teaching, and company culture
- Strategically and creatively minded
- Thrives in a role that requires regular presenting
WHAT YOU WILL DO
- Responsible for the development of L&D strategy based on company growth, client industry, employee need and constant program improvement in all areas.
- Responsible for the quality of the execution of all L&D programs
- Management of one direct report and oversight of the entire DCX L&D team
- Strong understanding of client industries and employee roles to determine educational and training program development
- Responsible for oversight and improvement in all areas of the employee journey including onboarding, orientation, learning and development and measurement
- Partnership and collaboration with other internal teams to make improvements to the learning programs
- Responsible for annual budgeting and management of associated cost centers
WHAT WE LOOK FOR
Education: Bachelor's degree in Business, Communications, Education, Psychology, Human Resources, or Curriculum Instruction emphasis highly preferred.
Ideal Experience:
- 4+ years in a similar role.
- Experience using EOS
- Experience using Workday
- Experience developing learning materials that were fully implemented within a Learning Management System
- Developed company leadership training program(s)
- Has managed fully a virtual team
- Led learning, development and training capabilities for a large company
Language Proficiency: Strong verbal, written, and English communications skills.
Technical Skills: Proficient in both Microsoft and Google applications, Proficient with Microsoft Office Suite or equivalent software.
Travel: Travel to the Philippines on an annual basis
ADDITIONAL INFORMATION
- Job Type: Full-time Remote
- Work Shift: 8:00 AM - 5:00 PM CST (USA)
- Workdays: Monday through Friday (USA)
- Salary Range: $100,000 - $125,000
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
Job Type: Full-time
Pay: From $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have a valid passport?
- What are your salary requirements?
Experience:
- Developing learning materials: 4 years (Required)
Work Location: Remote
