A client is looking for an HR Operations Analyst who will play a critical role in our HR Service Delivery Model, focusing on documenting and mapping HR processes.
Location: North Carolina (REMOTE)
Position: HR Operations Analyst
Pay Rate: $40-$45/hr. on W2 (depends on experience)
Duration: 8 months
Hours: 1st shift, M-F, 40 hrs. a week
***This is a Remote position***
JOB SUMMARY:
- The Process Specialist will play a critical role in our HR Service Delivery Model, focusing on documenting and mapping HR processes.
- This role, which sits in the HR PMO, will support the strategic shift of operational work from Centers of Excellence (CoEs) to the Operations team.
- The ideal candidate will have a strong background in process analysis, documentation, and mapping, with experience in HR or related fields.
RESPONSIBILITIES:
Process Documentation and Mapping:
- Analyze and document current People Team processes, including but not limited to those related to Recruiting, Benefits, HRBP, L&D, Employee Relations, Compensation, and Immigration & Global Mobility.
- Develop detailed process maps, flowcharts, and standard operating procedures (SOPs).
- Ensure process documentation is accurate, up-to-date, and easily accessible.
Program Support:
- Collaborate with our program manager to identify and prioritize processes for transition.
- Support the development and implementation of transition plans.
- Monitor and track process transition progress, identifying and addressing any issues or risks.
Process Improvement:
- Identify opportunities for process improvement and optimization.
- Recommend and implement changes to streamline processes and improve efficiency.
- Conduct process audits to ensure compliance with established procedures.
Stakeholder Collaboration:
- Work closely with CoE teams, Operations teams, and other stakeholders to gather information and ensure alignment.
- Balance competing priorities and provide recommendations on prioritization.
- Communicate timeline expectations and realistic delivery timelines to stakeholders.
- Attend and facilitate workshops and meetings to discuss and document processes.
- Provide training and support to teams on new or updated processes.
REQUIRED QUALIFICATIONS
- Proven experience in process analysis, documentation, and mapping.
- Familiarity with HR processes and terminology.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
PREFERRED QUALIFICATIONS
- BA/BS Degree
- Experience with process mapping tools (e.g., Visio, Lucidchart).
- Experience with HRIS systems (e.g., Workday).
- Project management experience.
About our client:
Our client is a subsidiary of an American multinational telecommunications company for its media and online businesses.
About APR:
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!
