WHY CHOOSE ECRI?
ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team:
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Industry leadership: We have a long history and proven reputation in patient safety and medical technology research.
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On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology.
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Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage.
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Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan.
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Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts).
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Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.
ABOUT ECRI
At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world.
As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care.
The Most Trusted Voice in Healthcare
ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include:
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Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations.
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Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines.
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Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain.
ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services.
At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally.
The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees.
It's what makes ECRI unique, and why we are the most trusted voice in healthcare.
POSITION SUMMARY
Individually and in consultation with other members of ECRI and the Aging Services team, the Consultant - Aging Services (the "Consultant") develops materials for risk, quality, and safety consultation, provides education, as directed, and online products for aging services and other ECRI clients. Conducts site visits and prepares reports of findings in a timely manner. Prepares materials and presents to clients during visits, teleconferences, webinars, onsite education, and other events as assigned. Responds to client services and consultation queries. Ensures timeliness, quality, and accuracy of work product fostering ECRIs mission in fulfilling job duties.
Responsible for the on-going review and assessment of provider organizations via on-site assessments of their risk management programs and high-risk areas of the organizations.
Due to the amount of business travel required, the Consultant must live within 60 miles of a major U.S. airport and/or be able to drive to the Southcentral and/or Southeastern regions of Pennsylvania, as needed.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions:
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Researches, develops, and provides implementation strategies for risk management, risk mitigation, risk reduction, and culture of safety techniques.
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Develops materials for distribution, education, and consultation, in collaboration with ECRI and outside experts, as assigned.
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Conducts onsite risk management assessments of provider organizations and prepares reports of findings in a timely manner.
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Reviews and facilitates responses to site visits. Provides feedback and guidance to clients in the development of systems-based strategies to address identified recommendations.
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Participates in updating risk, quality, and safety assessment tools that reflect the current issues and environment of care in aging services provider organizations.
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Provides onsite consultation and/or education during assessments to boards of directors, executive leadership, management, and staff to assist in the implementation of specific risk management and culture-of-safety strategies to promote safe, effective, and efficient care.
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Develops and imparts educational materials for teleconferences, onsite education sessions and webinars, as assigned.
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Provides guidance to clients for implementation strategies of suggested practices, including those found in toolkits. Provides guidance in a collaborative and consultative manner.
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Provides e-mail and telephone consultation to provider organizations and other clients, as assigned, including Member or client provider organization virtual conference calls to provide topic specific consultative services.
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Assists in selection of material for risk management publications, including e-news, newsletters, risk analyses, and risk management websites.
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Assists with queries/consultation calls and consulting projects, as assigned.
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Develops specialized knowledge in legal, regulatory, clinical, and other areas of healthcare risk management throughout the aging services continuum.
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Assists in identifying and developing new products and services.
Additional Responsibilities:
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Participate in Aging Services, group meetings, and other ECRI meetings, as requested and required.
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Other duties, as assigned.
Accountability Metric(s):
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Consistently meets deadlines and completes tasks on time.
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Demonstrates strong skills and competencies in their role as Consultant.
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Contributes to the success of the Aging Services team.
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Takes initiative and demonstrates a willingness to learn and grow.
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Demonstrates a positive attitude and work ethic.
QUALIFICATIONS
Experience:
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3 - 5 years of healthcare safety, quality, or risk management experience in aging services is strongly preferred.
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Healthcare management, clinical, human services, and/or related background is required.
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Must have experience in culture of safety and quality improvement tools/resources.
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Experience with culture of safety investigative techniques (e.g., root cause analysis, FMEA, risk identification and assessment, and primary investigation) is preferred.
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Ability to understand a wide range of legal, regulatory, and clinical risk management issues that are pertinent to continuing care/aging services and healthcare risk managers.
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Ability to provide consultative services to continuing care/aging services risk managers, administrators, and executives.
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Ability to support the development and delivery of learning and education materials.
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Ability to effectively communicate with people at all levels of an organization and to work independently and as a team member to deliver appropriate services and products for clients.
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Advanced oral and written communication skills are required.
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Advanced analytical, critical thinking, and problem-solving skills are required.
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Excellent writing skills in reports and all forms of written communication are required.
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Intermediate copy-editing skills is required.
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Ability to protect confidential and proprietary client information and work product.
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Ability to protect proprietary work product and intellectual property of ECRI.
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Ability to bring creativity to projects and deliver superior customer service to both internal and external customers.
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Ability to accurately handle a variety of details and provide creative solutions.
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Ability to work autonomously and independently.
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Ability to set and meet deadlines in a fast-paced environment.
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Ability to prioritize and complete competing tasks and priorities while meeting established deadlines.
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Ability to handle pressure of large, complex projects with aggressive timetable.
Education:
- Bachelor's degree required. Advanced degree preferred.
Computer Skills:
- Advanced level skills in Microsoft Word, PowerPoint, and Excel.
Certifications & Licenses:
PHYSICAL DEMANDS
This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form.
ADA STATEMENT
ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.
EEO STATEMENT
ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.
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Equal Opportunity Employer-Disability and Veteran
