Job Title: HR People Operations Specialist

Location: Chicago, IL or Syracuse, NY (Hybrid - 4 Days in Office)

Duration & Type: 6-Month Contract with Potential for Extension or Conversion

Compensation: Competitive W2 Hourly Rate ($32 - $34), Access to Healthcare and Dental Insurance Plans

Summary

Chamberlain Advisors is seeking a HR People Operations Specialist for our direct client within the retail healthcare industry to support a fast-paced and dynamic HR Operations team. This role will focus on data management, employee status changes, and case resolution within Workday and ServiceNow, ensuring efficient and accurate processing of HR transactions. The ideal candidate will be adaptable, solutions-driven, and eager to contribute to ongoing process improvements across multiple lines of business.

This position is an exciting opportunity for professionals interested in a progressive HR environment, HRIS data management, and operational efficiency. If you thrive in a fast-moving environment and are looking for a potential long-term role, Click apply now and join the Chamberlain experience!

What You Will Be Accountable For

Process and support employee lifecycle transactions (hires, terminations, promotions, leave, compensation changes) within Workday HRIS.
Manage and respond to ServiceNow HR service tickets and Workday requests, ensuring timely and effective resolution within established SLA timeframes.
Coordinate HR employee activities including compensation, benefit, payroll, and other admin changes.
Collaborate with cross-functional teams to support HR data integrity, audits, and compliance.
Assist in onboarding processes, ensuring new hires are successfully integrated into HR systems.
Conduct daily case management reviews and escalate issues when necessary.
Work closely with the HCM team on engagement surveys, end-of-year audits, and process improvement initiatives.
Create and run reports within Workday as needed to support the day-to-day operations of business.
Identify and implement operational improvements through research and analysis.

What Qualifications You Need

Bachelor’s degree in HR, Business, or a related field and 2+ years’ experience in an HR, case management, or data management position.
Experience using Workday HRIS and ServiceNow or similar ticketing systems for HR case management.
Background in HR operations, employee data management, compensation, or benefits administration preferred.
Ability to thrive in a fast-paced, high-volume environment while managing multiple priorities.
Excellent communication and customer service skills, with a proactive and positive attitude.
Experience supporting multiple business units and understanding of HR compliance and best practices.
Strong analytical skills, problem-solving ability, and root cause analysis experience.

Why Join Right Now?

Our client is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 17,000 healthcare professionals and team members at more than 1,100 health and wellness offices across 46 states. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. Our client provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale

Why Work with Chamberlain?

Chamberlain Advisors is a veteran-owned business that provides human capital solutions across a wide range of industries and engagement types. Chamberlain candidates benefit from our unique hiring and interviewing process which has been designed to increase the likelihood that they will be successful in their job searches. This is achieved through our 5-step recruitment process, ensuring a top-of-the-line candidate experience. Find out what makes us different; apply to Chamberlain today.

Equal Employment Opportunity

Chamberlain Advisors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Chamberlain Advisors complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Chamberlain Advisors expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Chamberlain Advisors' employees to perform their job duties may result in discipline up to and including discharge.

Chamberlain Advisors

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