Job Description:

They will support the PD Scaled Ops team to improve delivery operations and process efficiencies.
The Ops Specialist will work on special projects, coordinate faculty, session logistics and manage other operational aspects while supporting PMs on operationalized programs. The ideal candidate will be a detail-oriented, get-things-done professional who can think strategically and adapt quickly.
This person will be highly organized, productive, poised, and able to thrive in high-pressure, time-sensitive scenarios, and able to adapt to rapidly changing requirements. Responsibilities include but are not limited to the following:

Responsibilities:

Manage Faculty coordination and scheduling
Define and document processes
Audit and strengthen foundation of program operations
Support scheduling, demand planning/ allocations and session tracking for in-person and virtual learning experiences
Support day-to-day operations to drive programs for PM
Develop and enhance technology tools and tech-enabled processes
Lead process optimization initiatives including implementation and change management
Recognize and propose solutions for organizational inefficiency and pain points
Bring in the right stakeholders (with guidance) to appropriate work streams to ensure cross-team alignment while also driving to results
Prioritize competing needs with good reasoning and creative solutions, and coordinate resources across multiple projects and teams
Communicate key information, milestones, and deadlines to relevant stakeholders proactively
Maintain integrity across all project deliverables
Understand CSOD and Workday LMS capabilities

Requirements:

6+ years experience in strategy and operations, data and analytics, consulting, learning and development
Project management experience leading projects end to end
Track record of operating independently, being detail-oriented, demonstrating strategic thinking about trade-offs, setting clear expectations, and delivering results in that meet established goals
Experience with Learning Management Systems
Fast learner & self-starter
Experience defining requirements for, building and/or implementing technology-based tools & processes
Proficient in Excel, experience in data visualizations and building scalable reporting tools
Excellent written and verbal communication. Proficient in gSuite, especially Google Slides and Sheets
Ability to think, plan, prioritize, and execute on multiple projects simultaneously in an organized fashion, with careful attention to detail. Must be comfortable meeting tight deadlines for ad hoc requests.

Preferred Qualifications:

Event coordination experience
Data analysis acumen
Experience in Learning Program Operations
CSOD or Workday LMS credentials
Experience managing an outsourced vendor relationship
Experience with creating macros, pivot tables, vlookup, analytical capabilities and workbook
PMP

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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