What you can expect

Join our team as a Benefits & Absence Analyst to administer and communicate Zoom's benefits programs. You'll manage plan options, policy features, and enrollment, enhance operational processes, ensure regulatory compliance, and support employees with benefits and leave inquiries.

About the Team

We support Zoom's overall business strategy by supporting the needs of our most important resource, our people. We help teams identify, hire, onboard, develop, reward, and continually improve the employee experience for all Zoomies.

Responsibilities

Improving Processes: Evaluate our current benefit administration processes to identify gaps and deficiencies, and propose actionable recommendations for enhancements.
Overseeing Vendor Management & Market Analysis: Support vendor management with benchmarking and benefits research, analyzing market data to assess position and recommend enhancements. Overseeing Program Administration: Oversee and communicate the company's benefits programs, ensuring that employees are well-informed about plan op
tions, enrollment processes, and compliance with applicable laws.
Planning Programs: Support the planning and implementation of benefits initiatives, including wellness programs, while assessing costs and employee engagement levels.
Auditing Data: Conduct regular audits to ensure data accuracy across systems, identify process gaps, and maintain updated documentation.
Supporting Employees and Stakeholders: Build stakeholder relationships for vendor onboarding and contract approvals, while serving as the primary contact for employee benefits and leave inquiries.

What we're looking for

Hold a Bachelor's degree in Human Resources, Business Administration, or a related field.
Have a minimum of 4 years of experience in benefits administration or a similar HR role.
Have in-depth understanding of employee benefits, including wellness and retirement programs, and regulations governing leaves of absence (e.g., FMLA, ADA).
Be proficient in HRIS systems (ideally Workday) and benefits administration software.
Have excellent analytical, communication, and interpersonal skills with keen attention to detail and
discretion in handling sensitive information.
Have the ability to work independently with minimal supervision while effectively collaborating within a team.

Have demonstrated ability to prioritize tasks, follow up diligently, and resolve problems efficiently.
Have a proven track record of thriving in fast moving environments, successfully managing multiple tasks, and adapting to changing priorities.

Salary Range or On Target Earnings:

Minimum:
$76,800.00

Maximum:
$186,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

03/11/25

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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Benefits & Absence Analyst