What to Expect

The Utility Approval Specialist is responsible for handling several different work streams for customers and Energy projects to reach key milestones through system activation and finalized through registration of incentives and capture. This includes processing documentation, understanding technical design criteria for submission of utility and incentive program applications, managing a pipeline of projects from initial creation to final utility and incentive program approval.

Within this role, the daily tasks include: following up on outstanding utility applications, responding to internal inquiries, keeping Tesla systems up to date with project information, interacting with various internal and external groups, and perform other related tasks to assist moving projects to completion.

This role requires vigilant attention to detail, consistent application of initiative and sound judgement to solve problems. The successful candidate is detail-orientated has keen organization skills and possesses an ability to deal with large volumes of different work streams with speed and accuracy.

What You'll Do

Prepare, review, submit, and follow up on a high volume of documents for customers and their utility and incentive programs
Analyze technical design plans and project details for job readiness for utility application and installation or activation approvals
Determine the correct paperwork per the product, utility, or other regulating organizations
Daily input of appropriate notes for all utility tasks, manage project status updates, and generate necessary reports to complete assignments
Phone and email communication with Tesla colleagues, customers, utility contacts, and incentive programs to ensure proper documentation is obtained or internal blockers are completed in a timely manner, and requirements are understood and communicated
Suggest and participate in process improvements including better software utilization and automation, creating application templates, critical reporting and summarizing information for other departments
Research – conduct phone inquiries and web research to analyze and document interconnection requirements and processes for various states and utilities

What You'll Bring

Bachelor's Degree or 1-3 years' experience in process management or technical data entry
Excellent attention to detail, organization, and problem-solving skills
Strong written and verbal communication skills, including customer service via multiple platforms
Flexibility and adaptability in a dynamic environment, with good judgment on issue escalation
Reliable attendance and ability to thrive in a fast-paced, collaborative team environment
Proficiency in desktop applications (Adobe Acrobat, MS Office, MS Excel, Internet Explorer)
Ability to maintain good relationships with external vendors/utilities and internal departments, working at a desk for the entire workday

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Tesla

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