Role Overview

We’re seeking a hands-on, detail-oriented Accounts Receivable (AR) Supervisor who will lead our billing and receivables operations while playing a key role in configuring and testing our AR system in Workday. This person will take ownership of high-volume invoicing and cash application reconciliations, serve as a primary point of contact for customer inquiries, and support critical setup elements including customer portal, payment gateway, and invoice presentation.

The ideal candidate has strong Workday Financials experience, thrives in cross-functional environments, and brings both operational discipline and systems thinking to the table. This is an exciting opportunity to shape and optimize how we manage AR at scale.

Key Responsibilities

AR Operations & Oversight

Own the billing process end-to-end, including invoice creation, formatting, delivery, and accuracy in Workday.
Manage high-volume cash application, investigating variances, unapplied cash, and payment discrepancies.
Perform regular reconciliations and ensure alignment between Workday and bank/payment systems.
Supervise AR support roles and provide day-to-day oversight and coaching.
Monitor and maintain clean AR aging; partner with internal stakeholders to support collections.
Serve as the first point of contact for customer inquiries related to invoices, payments, and account setup.

Workday System Setup & Testing

Participate in the configuration and user testing of the Workday AR module, including:
- Invoice templates and presentation
- Payment gateway integration
- Customer portal access and usability
- Cash application workflows
- Customer setup workflows and data validation
Collaborate with IT, Finance, and Business Operations teams to identify system requirements and validate functional design.
Document issues, enhancements, and test results during AR system rollout.

Customer Support & Coordination

Support customers with billing-related questions, portal navigation, and payment submissions.
Guide customers through the vendor onboarding process, providing documentation as needed.
Partner with legal and finance teams to ensure billing aligns with contractual terms.

Qualifications

Bachelor's degree in accounting, Finance, or a related field.
4+ years of AR experience with at least 1–2 years in a supervisory or lead role.
Strong Workday Financials experience is required, especially in Customer Portals, AR, invoicing, and reporting.
Experience managing high-volume transactions, including reconciliations and payment processing.
Familiarity with customer portal configuration, payment gateway integration, and invoice formatting within ERP systems.
Strong communication and problem-solving skills; comfortable fielding inquiries from customers and internal teams.
Process-oriented with a systems mindset and experience supporting system implementations or optimizations.
Experience in a dynamic, scaling, or mission-driven organization is a plus.

Why Join Us

Be a key voice in shaping AR operations during a pivotal system implementation.
Work with a mission-driven team passionate about efficiency, impact, and innovation.
Enjoy a flexible and collaborative work culture.
Competitive compensation and benefits package.

Leadership & Culture Fit

A “roll up your sleeves” mentality, willing to dive into details while maintaining a strategic perspective.
Demonstrated ability to mentor and develop direct reports, fostering a culture of continuous improvement.
Highly collaborative, with a positive attitude and the ability to adapt to changing organizational needs.
Remote-based

Compensation & Benefits

Benefits: Health, dental, vision, 401(k) with company match, and paid time off.

The actual base salary offered to a successful candidate will be based on a variety of factors in accordance with applicable law, including the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for medical, dental, and vision benefits, life insurance, retirement, and paid time off.

Circular Action Alliance is an equal employment opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex (including pregnancy, childbirth, lactation, and related medical conditions), national origin, military or veteran status, sexual orientation, gender identity, age or any other category protected by applicable federal, state, or local law. If you require accommodation as part of the application process, please contact CAA.

CIRCULAR ACTION ALLIANCE

Latest Jobs

Accounts Receivable Supervisor