Job Title: System Support Specialist

Employment Type: 100% Remote (Candidate must reside in KY)

Workplace Type: Long-term Contract

Summary:

We are seeking a highly skilled System Support Specialist to join our team. This fully remote position focuses on delivering advanced technical support for our enterprise systems, with a strong emphasis on server and data storage management, alongside expertise in Microsoft solutions and device management. The ideal candidate will excel in troubleshooting complex issues, managing large-scale device deployments, optimizing server infrastructure, ensuring data integrity, and leveraging scripting expertise to enhance system efficiency.

Key Responsibilities:

Provide advanced troubleshooting for system issues across diverse technical environments.
Manage and support large-scale enterprise device deployments.
Implement, maintain, and optimize on-premises and cloud-based Microsoft solutions (e.g., Active Directory, Azure, Office 365).
Develop and maintain automation scripts using PowerShell and other scripting languages.
Manage and maintain enterprise server infrastructure, including performance optimization, security, and backups.
Design, implement, and monitor data storage solutions to ensure data integrity, availability, and performance.

Qualifications:

Proven experience troubleshooting complex technical issues.
Hands-on expertise in large enterprise device management.
In-depth knowledge of on-premises and cloud-based Microsoft solutions.
Strong proficiency in PowerShell and general scripting languages.
Experience with server operating systems (e.g., Windows Server, Linux), virtualization technologies (e.g., VMware, Hyper-V), and server hardware.
Proficiency in managing storage area networks (SAN), network-attached storage (NAS), and data backup and recovery solutions.

Work Environment:

Fully remote position, although the candidate must reside in the state of Kentucky.
Collaborate with a dedicated team of eight professionals.
Standard 8-hour workday with flexible start times between 7:00 AM and 8:00 AM, concluding between 4:00 PM and 5:00 PM.

About EEG: Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

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System Support Specialist