We are looking to add a Senior Benefits Analyst to the team who will play a critical role in the success and ongoing growth and scale of ActiveCampaign. The Sr. Benefits Analyst is responsible for assisting with the administration of all global benefit programs, including leaves of absence. This position will be responsible for driving ActiveCampaign’s benefits function: performing extensive plan analysis, design, and modeling for all health and welfare benefits plans. Develops proposals for new or modified employee benefits. Oversees ongoing administration of existing plans. Also responsible for all compliance-related activities (required audits and IRS filings) as well as managing all vendor relationships (examples include broker, insurance carriers, wellness, and 401k recordkeeper).

What Your Day Could Consist Of

Partner with Sr. Manager of Global Benefits to administer the global benefits and leaves of absence programs
Work collaboratively with various stakeholders to evaluate current plans and/or design new plans
Evaluate and administer benefit programs including health, welfare, and retirement plans
Recommends benefit programs to Sr. Manager of Global Benefits by studying employee requirements, utilization trends, and developments in benefits based on competitive benchmarking data
Respond to employee inquiries regarding benefits enrollments, changes, escalations, and general questions while providing a positive experience
Conduct new hire orientation and present benefits overview
Process and administer all leave-of-absence, disability, and Workers’ Compensation requests
Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws
Act as the liaison between employees and insurance carriers to resolve eligibility questions, claims issues, and benefit escalations
Administer recurring and ad-hoc audits to ensure accurate processing of benefit elections, carrier interfaces, payroll files, etc.
Help identify and troubleshoot process breakdowns, revise department Standard Operating Procedures (SOP), and communicate process changes to the team
Participates in meetings, updating systems, and User Acceptance Testing (UAT)
Support relationships with vendors, brokers, and internal stakeholders
Perform monthly end-to-end benefit reconciliations for all lines of coverage, calculate retro-adjustments for premiums, vendor adjustments/credits, and HRIS benefit premium collection
Project manage the annual Open Enrollment process from beginning to end including drafting communications, plan design changes, UAT, answering employee questions, and auditing enrollment data
Administer ongoing compliance filing of 5500s, SARs, Non-Discrimination Testing, ACA 1095-C filings, and other required filings to ensure compliance with federal and state laws

What Is Needed

Undergraduate degree in Human Resources Management, Business Administration, Finance or related field, or equivalent work experience preferred
5+ years’ experience and thorough knowledge of Human Resources, benefits administration, and leaves of absence
Mastery of benefits administration - plan documents, modeling, and legal requirements
Deep understanding of benefit plan design concepts and issues
Comprehensive understanding of ERISA, COBRA, HIPAA, ACA, Section 125, IRS, and other regulatory requirements
Project management experience is preferred
Vendor management experience is a plus
Global benefit experience a plus
3+ years of Workday experience is required
Knowledge of other system-based platforms such as JIRA (automating ticketing system) is a plus
Advanced skill set in Microsoft Excel (pivot tables, VLookups); proficient in the rest of the MS Office Suite, Google Suite, and general computer use

Ideal Candidate Will Have The Following

High level of professional maturity, integrity, and discretion in the handling of confidential information
Must be a team player with strong attention to detail and able to work independently
Proven track record at delivering timely and accurate information in a fast-paced environment
Excellent critical thinking, problem-solving, mathematical skills, and sound judgment
Strong business acumen and ability to interface with internal and external stakeholders

About ActiveCampaign

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

Perks And Benefits

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:

Comprehensive health and wellness benefits that includes a High Deductible Health Plan (HDHP) fully covered by ActiveCampaign, complimentary access to telehealth and tele-mental health resources, and a complimentary membership to Calm
Open paid time off
Generous 401(k) matching program with immediate vesting
Quarterly Path Perks with options for commuter and lunch benefits (for those reporting to a Hub), or a remote home office stipend
Access to professional development resources through LinkedIn Learning
After five years of service, you’ll be eligible for a four-week paid sabbatical leave and a sabbatical leave bonus

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.

Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives, or other role-specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good-faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.

ActiveCampaign

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Senior Benefits Analyst